The Operations Company review
Migration, CRM implementation, Onboarding · Remote, United States · Since 2022
The Operations Company was founded in June 2022 to service a client or two as a side project, joined the HubSpot partner programme that September, reached Diamond in September 2023 and Elite in March 2025. That timeline is published on its own company page. It trades as Stay Solid LLC.
The pricing page splits the offer into two halves and says why. Time based programmes, Migration, Implementation, Project and Subscription, are where the team does the system work. Guided programmes, Onboarding, Coaching, Strategy and Enablement, are cheaper because the client does the work and the team teaches.
Each tier states a duration, an hour count and a weekly rate of effort. A Standard Migration is $24k over twelve weeks and 120 hours, about ten hours a week, with a Salesforce to HubSpot move given as the worked example. Training is included in both halves.
Who The Operations Company is for
Teams that want to know what they are buying in hours before they buy it. Each tier publishes a duration, an hour total and an implied weekly commitment, which makes an internal budget request straightforward to write.
Companies with someone capable in house have a cheaper route the site deliberately keeps open. The guided programmes cost $1k to $3k because the client builds and the team teaches, and the pricing page states that trade off in plain terms rather than hiding it.
Strengths and limits
Strengths
- Prices all eight programmes and states the weeks, the hours and the meeting count against each tier
- Separates work it does for you from work it teaches you to do, and publishes the price difference between them
- Publishes a company timeline with dated tier changes, from joining the partner programme in September 2022 to Elite in March 2025
- Enablement is sold as a quarterly portal audit plus office hours from $1k a quarter, which is a small recurring commitment rather than a project
Limits
- The site says nothing about who owns the build, who does the work, or whether it is compensated on licences
- No terms of service page loads from the footer link, so the contractual position cannot be read before a call
- The footer copyright reads 2025 while the company page records an event in March 2025, so at least one part of the site has not been touched recently
- Prices are stated as starting points and the page lists several factors that raise them, including enterprise tier, integrations and data hygiene
The Operations Company pricing
Migrations run $15k, $24k and $35k for 75, 120 and 175 hours over 10, 12 and 14 weeks. Implementations and Projects are $6k, $10k and $14k for 30, 50 and 70 hours over 6, 8 and 10 weeks, with the implementation tiers scoped by one, two or three core hubs. Subscriptions are $6k, $8k and $10k every four weeks for up to 7.5, 10 or 12.5 hours a week.
Guided programmes are $1k, $2k and $3k for Onboarding, Coaching and Strategy, scoped by weeks and meeting counts, and Enablement is $1k to $3k a quarter for office hours plus a quarterly portal audit. The page states that prices rise with complexity, enterprise tier, user training counts and the addition of Operations, Content or Commerce Hubs, and that custom packages exist.
Eight programmes are priced. Guided programmes start at $1k total for six weeks of Onboarding, Coaching or Strategy. Time based work starts at $6k for a six week Implementation or Project, $15k for a Migration, and $6k every four weeks for a Subscription.
Licences, the build, and whose hands
Does it earn on your licences
Does not say whether it earns on your licences
We found nothing on its site or in its terms about whether it resells HubSpot licences or is paid on the software it recommends. That is recorded as silence, not as a finding against the firm. Ask before the first invoice.
Who owns the build
Does not say who owns the build
We found nothing on its site or in its terms about who keeps the portal, the workflows and any custom code when the engagement ends. That is recorded as silence, not as a finding against the firm. Ask before the first invoice.
Who does the work
Does not say who does the work
We found nothing on its site or in its terms about whether the people in your portal are employees, an offshore team or subcontractors. That is recorded as silence, not as a finding against the firm. Ask before the first invoice.
This records what The Operations Company publishes about itself, read in September 2026. It is not an assessment of what the firm does in practice.
Verdict
The published hour counts are what make this useful: a buyer can compare $24k for 120 hours of migration against an internal estimate, which is a comparison most firms in this market make impossible. The guided tier is also an honest answer for a company with capability but no time, priced at a fifth of the done for you equivalent.
Contractual questions are entirely unanswered on the site. There is no working terms page, nothing on ownership of the build, and nothing on how the team is staffed, so those go on the first call. A referral programme paying 10% of a first contract is published, which is worth knowing if the introduction came from somebody else.